Private By Default
Your stories, heirlooms, documents, photos, and family access stay private unless you choose to share them.
Trust Center
Kept4 should earn trust before it asks families to share what matters.
This page explains the product promises Kept4 is being built around: private family archives, careful AI use, clear billing, and no legal overclaims.
Need help? Email support@kept4.com.
What we promise
The promises we are building around
AI Is The Helper, Not The Point
Kept4 uses AI to ask better questions, shape drafts, and help you find saved material. It should not pretend to be a person or invent family facts.
Not Legal Or Financial Advice
Kept4 can help organize context and personal wishes, but it is not a will, trust, executor service, tax advisor, or estate-planning replacement.
Billing And Refunds
Payments are processed by Stripe. Monthly plans can be cancelled any time. Annual plans are eligible for a refund within 14 days of purchase. Lifetime gifts are refundable within 14 days if they have not been claimed.
Family Access
Invited family members use their own accounts. Gift buyers do not automatically receive access to the recipient archive.
Support
For beta support, account help, billing questions, or refund requests, email support@kept4.com from the address connected to your Kept4 account.
Before public launch
Trust checklist
Attorney-reviewed privacy and terms
Refund policy for gifts and subscriptions published
Verified Resend domain and support email
Stripe webhook tested end to end
Supabase RLS reviewed after migrations
AI usage/cost monitoring enabled