Simple ground rules for a product built around trust.

These early terms are a practical launch draft for Kept4 and should be reviewed by an attorney before public rollout.

Last updated: May 6, 2026

Use of Kept4

Kept4 helps users preserve memories, values, photos, possessions, family notes, and generated story materials. You are responsible for the content you add and for choosing who may access it.

Not Legal or Financial Advice

Kept4 may help draft personal letters, legacy notes, and organizational materials, but it does not create wills, trusts, beneficiary designations, or legally binding estate documents.

AI-Generated Content

AI output may be incomplete, inaccurate, or phrased in a way you would not choose. Review and edit generated content before sharing it with family or relying on it for important decisions.

Family Sharing

Only invite people you trust. A family member with access may see the information you share with them, including stories, possessions, and notes connected to your archive.

Payments

Paid plans are handled through Stripe. Subscription plans renew unless cancelled. Monthly plans can be cancelled any time. Annual plans are eligible for a refund within 14 days of purchase. Lifetime gifts are refundable within 14 days if the recipient has not claimed the gift.

Printed Books

Printed hardcovers are custom-manufactured for you from the exact file you reviewed before ordering. If a book arrives damaged or with printing defects, we will replace it at no cost. If you cancel after printing has begun, refunds are issued minus the non-recoverable printing and shipping costs for your book (typically $25-50 USD, depending on page count). Orders cancelled before submission to the printer are refunded in full. Contact support@kept4.com.

Support

For beta support, billing questions, access problems, or refund requests, email support@kept4.com from the email address connected to your Kept4 account.

Acceptable Use

Do not use Kept4 to upload illegal content, violate another person's privacy, impersonate someone, harass others, or store information you do not have the right to provide.

Attorney Review Recommended

Before broad public launch, these terms should be reviewed by counsel so they match the final product, refund policy, data retention policy, gift flow, and business entity setup.